Staff Availability

Staff Availability

NDIS workers work tirelessly to provide the best possible care to their clients. However, adding availabilities is a feature that helps both admin and support workers. Availabilities can help save businesses from the unwanted last-minute cancellations and also help both support workers and administration plan clients’ shifts accordingly.

What Is The Availability Feature?

It is a feature for support workers to add their availability or unavailability on a certain day or for a period of days. What is special with our availability feature is that support workers can also only be available or unavailable for only a certain time during the day, this process is also known as partial availability and hence is very useful for support workers.

Let’s dig deeper into this process. Say for example, George has an appointment on Saturday the 1st of December, his appointment usually takes about 2 hours, adding the travelling and waiting time. So, if George has an appointment for 1 PM, he could be unavailable only from 1 PM to 3 PM. Traditionally George would either have to make the whole day unavailable and lose on work, but with our newest availability feature, George can only log in unavailability for 2 hours and get shifts allocated for all the other hours, sounds perfect, right?

How Does It Work?

It is actually pretty simple; you just have to log into your application and go to the “my availability” option from the main menu. Here you can log in your availability/unavailability for the date or time period you want.

As you can see in the screenshot on the right, it displays all the upcoming dates, you can just select the date you want and then add in your availability status, it also lets you select the whole day or just some hours. You also have the option to add a note for the administration if you want.

It is actually that simple. This little feature over here can help streamline your business operations and make rostering smoother and more efficient.

Why is it useful?

As spoken above in detail, the availability feature can do wonders for your rostering operations, it can help you roster only those workers who have chosen to be available during certain hours or days. It also helps automatically filter out people who are unavailable to avoid any mistakes.

Imagine the traditional scenario where you have to remember from memory or go back to your emails to check which support worker is unavailable when. Sounds brutal, right? We know.

We at eZaango Care Partners are continuously trying to evolve and transform the NDIS business with the help of better technology. Want to know more about transformational technology that can change your life for good?

Check out our other blogs, or contact us to get yourself a free demonstration!

Find out how eZaango Care Partners can help you.

Your industry has unique needs. Working together we’ll find the right solution to achieve your goals and fit your budget.


Schedule a consultation
Contact us