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eZaango has proven to be an excellent CRM system, designed specifically for the needs of NDIS providers. It combines intuitive functionality with practical tools that make managing participant data, budgets, and compliance far more efficient.
One of the standout aspects of our experience was the level of customer support. Kasuni, a member of the eZaango team, provided exceptional assistance throughout our transition to the platform. Her clear communication and quick responses to any questions ensured we could implement the system smoothly. While the software itself is highly user-friendly, having such reliable support added an extra layer of confidence as we navigated its features.
With its well-designed interface and thoughtful customer service, eZaango has streamlined many of our processes. We would recommend it to other organizations seeking an efficient, reliable solution for NDIS participant management.
eZaango has been an amazing platform to use. It does what I need in a way that I find easy to use. When I have a query or enquiry about something I want it to do the team work to find a way to get it sorted for me. I am looking forward to continuing to grow my business with eZaango. The personal touch makes everything so much easier and having one contact person who gets your business and brain is fantastic.
Thank you eZaango, Shivani and Kasuni! Looking forward to continuing to work with you all.
We recently had the opportunity to use eZaango and it has significantly enhanced our operations. Designed with the needs of NDIS providers in mind, eZaango offers a user-friendly interface, robust functionality, and excellent customer support, which have been instrumental in improving our workflows.
One of the standout features of eZaango is its intuitive design. Navigating the system is straightforward, even for team members with limited technical expertise. The platform simplifies participant management, ensuring that vital information such as care plans, funding, and progress notes are easily accessible and well-organized.
The system also provides excellent tools for tracking NDIS budgets and compliance requirements. This ensures that all financial and operational activities align with NDIS standards, saving us time and reducing the risk of errors.
Our experience with Kasuni from eZaango, has been nothing short of exceptional. Kasuni's in-depth knowledge of the system and her proactive approach to customer service have made our transition to eZaango seamless. She has been responsive to all of our queries, providing clear explanations and helpful solutions to any challenges we encountered. Her ability to understand our specific needs and customize the platform accordingly has been a huge asset.
Overall, eZaango is an outstanding CRM system for NDIS providers, offering a combination of ease of use, functionality, and top-notch customer support. With representatives like Kasuni leading the way, the experience of working with eZaango has been highly positive. We would confidently recommend it to any organization looking to optimize their management of NDIS participants.
We have been using Ezangoo platform for a while, and it has significantly streamlined our processes. The software is user-friendly, intuitive, and offers a comprehensive range of features tailored to meet the needs of NDIS providers.
Some key highlights include seamless participant management, efficient rostering tools, and automated billing functionalities. The integration with the NDIS portal has also been a huge time-saver for our team, minimizing manual data entry and reducing the chance of errors.
I usually struggle to integrate software into my businesses, but Rajat, Shivani and the team at eZaango walked me through the process seamlessly. The app is easy to use, but also boasts unique functionalities which allow you drill deeper into client details than anything else in the market. Great customer service and the software is top tier, if you are in the NDIS space I highly recommend using eZaango Care Partners.
eZaango was introduced over a year ago and has significantly impacted on the scheduling process by reducing administration tasks, time and effort. The CRM is easy to manoeuvre, has everything in one place and offers a wide range of possibilities when it comes to add-ons and customisations.
The Client intake process is streamlined and easy to navigate; it comprises agreements, assessments, plans and checklists. We can communicate with our clients and field-staff via phone, SMS and email interface.
The support team at eZaango is approachable, and queries are handled in a timely manner. The app is user-friendly, comprehensive and interactive. Our Staff can upload their compliance documents and keep their personal records up to date. It is a system that is robust and stable.
First things first, I must admit I was a little hesitant initially as integrating new software into a business can often feel daunting given all the moving parts already in operation. However, after making contact with Riya, Kasuni, and the whole team at eZaango, I can wholeheartedly say that my reservations were quickly put to rest.
The moment Riya showed us the demo of the app, it was evident how user-friendly it was. What's more, her demeanour was welcoming, reassuring and professional, a combination that doesn't always come easily. She was prompt to address all our questions and incredibly flexible when it came to adhering to our budget constraints.
Kasuni, I must add, was a breath of fresh air. Her ability to customize the app and align it with our specific needs was impressive. Not only that, but her dedication in arranging numerous training sessions for our managers till they were confident in using the app demonstrated her commitment to ensure a smooth transition for us.
Since the launch of the app, the service that we've received has only gotten better. Whether it's regular check-ins to ensure everything's running smoothly or initiating necessary changes and updates to simplify our work, Kasuni and Riya have been leading from the front.
In summary, working with the eZaango team has been a remarkable experience. They have redefined the meaning of seamless integration for me, and I'd highly recommend them to anyone looking for top-tier quality software solutions.
I usually struggle to integrate software into my businesses, but Rajat, Shivani and the team at eZaango walked me through the process seamlessly. The app is easy to use, but also boasts unique functionalities which allow you drill deeper into client details than anything else in the market. Great customer service and the software is top tier, if you are in the NDIS space I highly recommend using eZaango Care Partners.
The time and effort that the Ezaango Care team put into helping you understand and maximise their products for your business is immaculate. My experience with the team helped build confidence in their work and any queries and concerns were always addressed with care and efficiency. Thank you to the team and leaders at Ezaango for helping me implement such a user friendly system at the workplace.
I have been using Ezaango for the past months in my NDIS business and I am so incredibly impressed. The core functionalities are cutting edge, but what truly sets Ezaango apart is their ability to customise functions according to my specific requirements. I am thoroughly impressed!
I have been using eZaango care from past two months. It’s one of the best app I have used. It’s very easy to access and get to know about your client and their goals. I have had no issues at all using it.
Exceptional service from the team at Ezaango. They took the time to answer all my questions leaving me confident to use their software! They have since been available at any time for further support when required. Thank you Rajat and Shivani!
Have been using ezaango for a few months and it has made life so much easier, not only is the system very good but also the staff I dealt with were very helpful. 10/10
Great software in terms of simplicity, features, and flexibility. Support is with a click of a button and always quick response.
Super polite staff to deal with. Thanks to Ezaango team for the support provided
Impressive software system, automate lots of things and saves so much time.
Excellent customer service. They are always willing to create the best oexperience for the end user. Very fast turn around when problems may arise within the platform.Overall the platform is easy to use. Very colourful and I can track dates , doc's and funding easily. Doco style esig option for service agreement is great.
If you are looking for your software needs, this is the place to scale your business in the right way
Great company to deal with
